By In Stuff

Katie the Prefect Revisited

I cannot believe it has been five years — FIVE YEARS — since I wrote “Katie the Prefect.” I was taking my daughter Elizabeth to school, as usual, and as she walked out into the rain, it occurred to me in a new way that she is 14 years old now. She’s a few months away from high school. She rebels, and she respects. She’s funny. And she’s gloomy. One minute, I see her do something, and it is like watching my younger self. The next minute, I see her do something, and I’m watching the adult she is becoming.

We talked today about some of the old kids shows she used to love. Blue’s Clues. Cyberchase. Dora the Explorer. Barbie movies. She laughed about these old things as if to say, “can you believe I was once so young I used to watch those shows?”

And I looked at her and thought, “I can’t believe you are now so old that you do not.”

* * *

January 2011

The first thing I had to do when we got to Harry Potter World was stand in line. This was not unexpected. We had been told by several people to prepare for 1930s Soviet bread length lines. However, it was a bit surprising to find that I had to wait in line just for the right to go to Harry Potter World, where I would wait in line. It turns out that Harry Potter World is rather small, and they can only let in so many people at a time. So, I had to wait in a 45-minute line that turned and twisted through the park — all for a ticket that would allow us to go into Harry Potter World four hours later.

It goes without saying that I do not like waiting in lines — who likes waiting in line? But, to tell the truth, I enjoyed the line. It was a beautiful day, and the line snaked through Comic Strip World (or whatever it is called) so while the family was off doing amusement park things I could look at Beetle Bailey and Cathy and Blondie exhibits. I had that rare “I’m a Dad” feeling of pride. I can remember my Dad doing all sorts of awful tasks so that we could do something fun. It’s part of the job. When I finally reached the end of that first line and got our tickets I had this sense of accomplishment. Nobody, for the moment anyway, could argue the point.

Attorney: My client is a great Dad.
Judge: What proof do you have of this?
Attorney: He waited by himself in a 45-minute line so his wife and daughters could go to Harry Potter world.
Judge: Case closed. The defendant is a great dad.

We had four hours before we were allowed to stand in the Harry Potter World lines, and so we went to Dr. Seuss Land, which reminded me once again that Dr. Seuss was a disturbed man. I don’t mean this in a bad way at all — I loved Dr. Seuss as a child, and I love him as a parent, but the world he created is kind of whacked. We had breakfast with the Grinch (who snapped at both daughters). We rode the One Fish Two Fish Red Fish Blue Fish ride (where you get sprayed with water). We went into the Cat in the Hat Ride, where you get spun around and constantly taunted by creatures aptly named Thing 1 and Thing 2.

At one point, we also went to Jurassic Park Land and were taken into a laboratory-themed room where a young man in a white lab coat showed us a rather large dinosaur that he said was brought back to life through cryogenics and cloning and whatever that movie was about. This statement placed us as parents in an odd position: Were we supposed to tell the girls that the dinosaur wasn’t real? Frankly, I have to admit, it gets harder and harder as a parent to remember what myths the kids still believe in, what myths they kind-of believe in, what myths we want them to believe in. I finally made an executive decision: I saw no reason whatsoever for them to believe that dinosaurs still roam the earth.

“It’s a robot,” I told them.

“Are you sure?” they asked.

“And I don’t think Babe Ruth called his shot either,” I said.

* * *

Harry Potter World is one cobbled street that features a castle, a wand shop, a sweet shop, a magical joke shop, a restaurant, three rides and 1.9 million people. It is not large, but there is something bewitching about the place. It almost feels like you are shuffling about in a pop-up version of J.K. Rowling’s books … assuming that the pop-up book was placed in O’Hare Airport on Christmas Eve.

My point here is to write about the something magical that happened in Harry Potter World and not to give a review of the park, but I should say that it was great fun despite the crowds and the long lines. In a weird way, it was great fun BECAUSE of the crowds and the long lines. What I mean is: Elizabeth had been so looking forward to the park. She has a natural habit of building things up way too big in her mind, which sometimes leads to spectacular disappointment … a habit, I fear, she may have inherited from her father. It is this habit that led to our magical moment.

But in this case, her fevered anticipation for Harry Potter World was met, even exceeded, and against-intuition I think the large crowds and long lines had a lot to do with it. I think this for two reasons:

(1) The long lines meant that we stayed in HP World for a long time. If there had been only a few people in the park, we might have been in and out in an hour and a half or two hours, and she would have realized that the park wasn’t very big. We would have ridden the rides, gone through the castle, visited the shops, and there would have been an “Is that all?” feeling. But because just getting into the castle took more than an hour, squeezing into the sweet shop was another 15-20 minutes, riding the ride was another 45, buying a wand from one of the street vendors took another 30, it all felt to her like an enormous adventure.

(2) I think seeing how many people from all over love Harry Potter — there had to be five or six languages going at once, not including intense Alabama accents (the Alabama-Michigan State Bowl was a day away) — made her feel a part of this larger community. This very sweet young woman from Dothan, Alabama lifted Elizabeth so she could see a little show (I had our younger daughter, Katie, on my shoulders). Then they talked all about goblet of fire and the Mirror of Erised and the spiders in the Forbidden Forest and whatever else. I remember as a child desperately wanting something to make me feel connected. I didn’t get fantasy stuff like The Hobbit. for me it was sports. Sadly there was no Cleveland Indians world, unless you count the bleachers at old Municipal Stadium where factory workers drank schnapps from flasks and swore liberally and rubbed your head when the Indians scored.

So if somebody would ask me: “Should we go to Harry Potter World?” I would ask how much their children love Harry Potter. For an adult who loves Harry Potter, well, I don’t know what the expectations would be, and so I don’t know how annoying and off-putting the lines and the claustrophobia and the general inability to get around would become. For a 9-year-old who dreams nightly of J.K. Rowling’s imaginary and wonderful and frightening world, it was fabulous.

* * *

Now, finally, the magical part. As we were getting ready to leave, Elizabeth was granted her one wish, which was to buy something from the gift shop. This, even under the best of circumstances, can be a gut-wrenching experience. Every now and again, I will take the girls to Target, and they are allowed to buy one thing. Katie tends to pick out a Polly Pocket doll or something like it within about 45 seconds. Elizabeth proceeds to turn the trip into Hamlet Act 3, Scene 1. She puts intense pressure on herself to make the right decision, as if every Target will close tomorrow, as if a meteor will crash into the earth if she chooses wrong. If she had found herself faced with the bluepill, redpill choice from The Matrix, I have little doubt the movie would have lasted 37 hours and in the end she would have asked once again if there was a purplepill in a different aisle.

So, if trips to the local Target turn into traumatic experiences, you can only imagine the anxiety and torture of picking out one thing in Harry Potter World. My wife Margo, being smarter than her husband, announced that she was taking the younger daughter back to Dr. Seuss World — because getting drenched by flying fish is far superior to dealing with the older daughter’s “what should I buy” anxieties.

It was every bit as stressful as you might imagine. There were, of course, way too many people inside the secondary gift shop (the MAIN gift shop had an hour and a half wait). It was difficult to move. And Elizabeth was in her rush-from-one-place-to-another frantic mode. She was in the 9-year-old middle ground between elation and panic.

And then … we ran into Katie the Prefect. Katie was about 18 or 19, I’m terrible about judging ages, and she worked in the store and, as such, wore the robes that students wear at Hogwarts School in the Harry Potter books. I know she was a prefect because she wore a prefect’s badge, which is the first thing that Elizabeth noticed.

“Are you a prefect?” she asked, and her face lit up.

“Yes,” Katie said. “What house are you in?”

There are four houses at the Hogwarts School in Harry Potter. The main one is Gryffindor, which is the house of Harry Potter and his friends. For some reason, Elizabeth had decided that her house was Ravenclaw, which in my memory plays almost no role whatsoever in the books.

“I’m a Ravenclaw,” Elizabeth said.

“Are you now?” Katie said, and she was clearly amused, and Elizabeth was smitten.

It’s easy to forget this: Anyone can be a star to a 9-year-old. Yes, Elizabeth is hypersensitive to stardom. She likes the tween fan magazines so she can read up on Justin Bieber and Taylor Swift and Selena Gomez (her favorite) and Demi Lovato and the Jonas Brothers and … if none of these names are ringing a bell, I can lend you a 9-year-old girl for a while. 

But, truth is, to a 9-year-old, a star can be almost anybody older — the police officer standing outside the mall, the soldier who walks on the plane, the boys and girls in the choir at a recital, the actors in a community theater play and, most definitely, the girl wearing robes and a prefect badge at Harry Potter World. They talked for a couple of moments. Katie the Prefect was very kind and patient. Then we were back on our never-ending adventure of buying something that would somehow meet Elizabeth’s impossibly high hopes.

I’ve bored you long enough — but I should say there was still quite a bit of angst before we finally got down to two items. One was a glitzy Gryffindor Bag (there was no Ravenclaw merchandise in the junior gift shop). The other was a cute stuffed owl that looks like like the one that Harry uses to send and receive mail. Getting down to these two items had pressed Elizabeth to her decision-making limits, and at this point, she more or less shut down.

“Daddy,” she said in a pleading voice. “What should I do? Tell me?”

Believe it or not, there are no classes that tell fathers what to say to their daughters when they have reached a crisis point while trying to choose an owl or a bag. The options, as I saw them: Say what I was thinking (“I don’t care just choose one already”); So strict Daddy on her (“If you don’t choose in 5 seconds, you won’t get either”); Take the spoiled Dad route I have always promised myself not to take (“Fine just get them both and let’s get out of here”); or to try once more to guess which one she really wanted and push her in that direction. None of these options seemed to fit the occasion.

And then I saw Katie the Prefect. And, in an inspired bit of fatherhood, I said: “Let’s go ask her.”

I had no idea what Katie the Prefect would say. Exuberance and enthusiasm can be such rare qualities in people. There are so many discouraged people. There are so many people who appear to be going through the motions — lead lives of quiet desperation (I knew that Thoreau study would come in handy someday). The older I get, the more I have come to believe that we can make such a difference by showing just a little bit of zeal and showing just a bit more of our spirit.

Elizabeth quietly walked over to Katie The Prefect (while clinging desperately to my hand) and said: “Um, excuse me. I wanted to ask you a question, please.”

Katie said: “Oh hello. My little Ravenclaw friend. What can I do for you?”

Elizabeth explained her conundrum. Owl or bag. Bag or owl. Katie the Prefect in real life, I suspect, is a young woman who goes to college, probably has a boyfriend, undoubtedly has her good moments and bad, her good habits and bad, parents who adore her, friends who look up to her, friends she looks up to and all those things. She worked at Harry Potter world, which undoubtedly has its good points and bad points and lots of grumpy muggles.

But at this moment — and I doubt she realized this entirely — she was the biggest thing in the world to a 9-year-old girl she will undoubtedly never see again. She could have simply said “Get the bag” or “Get the owl” or “Well, what do you want to do?” or anything else. That was, I would guess, part of her job.

What she did, though, was lean down close to Elizabeth and look her right in the eye. And she said: “Well, it’s a difficult choice isn’t it? They’re both such wonderful things. But it seems to me that you could use the bag every day. You could use it to keep your books when you go to school, and school is very important. I had to study very hard to become a prefect. And the owl …”

With this she leaned even closer and almost whispered in Elizabeth’s ear: “I must tell you: Owls are not of much use in the muggle world.”

That was it. That was the magic. Elizabeth’s face lit up like the Rockefeller Center Christmas tree. She nodded, and she gave Katie the Prefect a huge hug, and for those 20 seconds of her life, it was like she was in the Harry Potter book, being offered advice by the most popular student at Hogwarts. Owls are not of much use in the muggle world. Katie hugged her back, disappeared into the crowd, and Elizabeth got the bag which, for once, was EXACTLY what she wanted. It was, in fact, the greatest thing she had ever gotten in her entire life. Every time she drapes it around her shoulder, she tells the story of how she got it and the advice Katie the Prefect had given her.

It was just a few seconds of kindness. It might even just be viewed as part of the job of working at Harry Potter World. But that — more than the multi-million dollar rides, more than the authentic butterbeer or the cauldron made of chocolate, more than the remarkable effects in the castle, more than anything — that is what Elizabeth will remember, perhaps even for the rest of her life. A young woman probably making something like minimum wage, wearing a robe and a badge, had made Elizabeth feel special and magical. I thanked Katie the Prefect before she went off to help other customers, but I’m not sure she heard me, and I’m not sure she would have understood anyway. There’s so much we can do in this crazy world with a little effort and imagination. There’s so much we can do that it’s easy to miss what we have done … even after it’s over.

* * *

Postscript: The other day, I saw Elizabeth carrying that Gryffindor bag — she still has it. I said to her, “Do you remember when we got that bag?” It’s always risky asking a teenager to remember. They want to look ahead and not back. But Elizabeth smiled. “Yes,” she said. “Owls are not of much use in the muggle world.”

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29 Responses to Katie the Prefect Revisited

  1. jscape2000 says:

    Gah. So dusty in here.

    I hope one of Katie’s friends has sent her this article.

    • Bruce Nave says:

      Great story. Thanks for rerunning it. I missed it the first time. Keep on being a great dad. It pays off, and as much of a pain as it is sometimes, cherish these times. Once they become adults, the whole dynamic changes. My two boys are 25 and 27 and it’s different. Not bad, but very different. I’m glad I spent a lot of time with them when they were younger.

  2. Dark Side of the Mood says:

    My all time favorite Joe Posnanski article.

  3. Jay B says:

    I don’t have kids, and I don’t particularly like Harry Potter.

    And I cry every time I read this.

    Thanks, Joe

  4. DjangoZ says:

    One of your best and a beautiful postscript.

  5. tarhoosier says:

    I recall from five years ago that one of your readers knew Katie herself in her other life. A student. Katie was her name in this non Potter world and known to be employed at the store. Can someone refresh this?

  6. ProfessorP says:

    One of my students worked summers at Potter World, and the day this article was written I forwarded it and asked him to send it along to “Katie.” I remember later that something like twenty other people in the comments did similar things and the poor girl must have been inundated.
    Strangely, I went to Potter World last year and asked for her in the giftshop. While she was not there (my sense was– permanently), all the employees had a knowing look when I asked the question, suggesting it was not the first time they’d dealt with it.

  7. Joy Bess says:

    I think I’ve read this story several times since our girls (yours and mine) have aged from 9 to 14….and it gets me every time. When I saw the title of today’s post, I couldn’t help but smile and tear up at the same time.

  8. nycatfan says:

    Whenever I am having a bad day, I go back and read the story of Katie the Prefect. And think of my own daughter. And how time keeps the company of thieves.

  9. PhilM says:

    Thanks, Joe: we still like to look back, and not only ahead.

  10. Matt says:

    Joe, how funny you repost this story. Just this week my 8 year old daughter finished up the first Harry Potter book for the first time. My wife and I read a second copy just to dip back into the story with her each night. She has already started rereading it, and she too suffers from the “what to buy paralysis” that her younger sister does not. This story hits all the right spots. Thanks for all of your writing and sharing your family.

  11. Paul says:

    I read pretty much everything of yours, and I read a lot of stuff on the internet in general, but a) this is, by far, my favorite article of yours I’ve ever read, and b) literally the only blog post that I can remember, by name. Now if you’ll excuse me, I’m having to explain to this person next to me in the coffee shop why I’m tearing up.

  12. Jamie Roth says:

    I loved this column when you first wrote and it always reminded me of a day with my daughter when she was 5. We were in Hawaii and a girl in her late teens walked out of a restaurant with a friend. She was waiting for her her family. She had very long curly red hair and my daughter looked up in awe and asked if she was a mermaid. The girl bent down and looked my daughter Emma in the eye and said wait here one second. Her friend stayed with us and the mermaid went back into the restaurant and bought Emma one of those inexpensive shell necklaces that are so ubiquitous in Hawaii. She came back and gave Emma the necklace and told her to tell all of her friends she had met a real mermaid. They talked for a couple of minutes and then we all went our own way. My daughter is 17 now. I’m not sure if she still has the necklace but I texted her “Do you remember the mermaid?” She said, ” The one I met when I was 5????”

  13. Johnny B says:

    I’ll echo the others here, one of my favorite stories. Really tugs at the heart and also something I see too little of in my workplace and life. Someone who enjoys her job and taking a little time to engage with people. We don’t have to be 9 to appreciate that! Thanks once again Joe.

  14. Jenny says:

    I have two daughters, one 12 and one 14. My younger one and I are dressing up and going to Harry Potter night at the library tomorrow night. She just made me some radish earrings because I am dressing up as Luna Lovegood (a ravenclaw). She is going as Professor McGonagall. I will ride this magic carpet as long as either of them are willing! Your article is beautiful-this was my first read. I loved your writing in kc (my hometown-been in Boston now for 15 years) and I am now a certified Lifelong Fan. Thanks so much!

  15. Dave says:

    Brilliant. Thanks.

  16. Mike says:

    I knew I shouldn’t start reading this again, but I couldn’t help myself. And now my allergies are acting up so much that I can’t see the screen anymore. Thanks Joe.

  17. Nickolai says:

    Joe’s GOAT? Had no sense five years had passed, but this one is always worth a re-read. Thanks joe, love the family posts. With two girls of my own, looking forward to more fathering guidance!

  18. Ian says:

    For anyone with a daughter, this is about the sweetest piece of writing one could ever come across.

  19. Katie definitely gave a brilliant answer. I found myself wondering if they were trained how to answer such questions, whether she came upon it herself in the moment, or even whether she had been asked similar questions so many times that she (or her colleagues) had come up with similar answers as a matter of experience. Let’s see… and 18 year old coming up with a brilliant answer in the moment? I have an 18 year old. Probably not. I rather suspect that a place like that which covers the level of detail as to actually have Prefects, appropriately dressed, in the gift shop to assist customers…. probably has some form of training as to how to answer various questions they will be asked. At the very least she had encountered similar queries and had landed on some good ways of answering them. A little less magical, perhaps, but Elizabeth doesn’t need to know that.

    The “which one should I buy” question, based on parents limiting their children to one item only (in a, no doubt, highly overpriced shop) can hardly be unique.

    I should add that I had to address this same issue when visiting amusement parks, Disney etc, and had a different strategy. I gave them a fixed amount of money, in cash for the entire week, with which they could buy whatever they wanted. If they saved their money and didn’t buy a bunch of candy or ice cream, they could buy multiple items in the gift shop. It’s interesting to see the personalities at work. My younger son bought lots of things on sight such as ice cream & stuff like that, and then found himself without money for the gift shop when we visited on the final day (appropriate warnings were given earlier in the week). Too bad. Life lesson at no charge. My older one didn’t buy anything all week and went into the gift shop and bought two items he liked. Younger brother looked on with envy. Life lesson two, at no charge. I highly recommend this approach in the future to those with younger children. Two lessons for the price of one. One on making wise choices with your money. Another on the value of delaying gratification to get what you really want.

  20. Curt says:

    As a high school counselor, I like to find ways to encourage my teachers. This was the perfect article to pass on to them, reminding them of the impact they have on their students, whether they know it or not! Thanks for giving me a platform to appreciate all the Katie-the-Prefects of the real world!

  21. says:

    My daughter Elizabeth (now 12, turning 13 this year) has so many traits similar to your Elizabeth, and I come close to tears reading this again, knowing exactly how you feel as a father and reliving the joy in your daughter’s face.

  22. Scooter says:

    I loved this post 5 years ago, and I love it again. It moves me every time I read it.

  23. wogggs says:

    A great post then, and now. My Katie is only 4, as you know, but I cannot wait for her to be old enough to read those books. I have often thought that if I were 10, I would have thought they were the greatest books ever. I want to see if I am right.

  24. Go Royals says:

    This story got me in the feels when I first read it as a parent of a 2 year old boy and it hits me there again as a parent of the same 7 year old and his 4.5 year old brother. No way it has been 5 years. Wow. Great work, Joe. As always.

  25. Brian says:

    It’s allergies. I’m sure

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